Privacy Policy

At Sedraf, we are committed to protecting your personal data in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia.

Data We Collect:

• Personal Data: Name, phone number, delivery address, and email address.
• Order Data: Eyeglass frame measurements and selected specifications.
• Payment Data: Processed via secure and approved payment gateways in Saudi Arabia. We do not store your bank card details.

How We Use Your Data:

• Processing frame orders and delivering them to your location.
• Communicating with you regarding order status or providing customer support.
• Improving the shopping experience and offering promotions (with your consent).

Data Sharing:

• We share necessary data only with trusted third parties for operational necessity (such as shipping companies and electronic payment gateways).
• We do not sell or rent your data to any third party for marketing purposes.

Data Security:

• We apply high security measures and encryption to protect your information from unauthorized access.

Your Rights:

• You have the right to access, amend, or request the deletion of your personal data at any time by contacting customer service.